What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    JotForm not showing up

    Asked by ofova on November 05, 2015 at 10:23 AM

    There's a form in my account, that says it has 42 submissions, but I can't view it. Nothing shows up. Any way to restore it?

    Page URL:
    https://form.jotform.com/3632133252

    JotForm jotform not showing showing up Submissions my account shows in
  • Profile Image
    JotForm Support

    Answered by david on November 05, 2015 at 12:35 PM

    Hi,

    There was an issue with the submission count for that form.  I ran our script that fixes forms to the correct submission count and it should now show the proper total. 

  • Profile Image

    Answered by ofova on November 05, 2015 at 12:42 PM

    Ok, thank you!

  • Profile Image
    JotForm Support

    Answered by david on November 05, 2015 at 01:56 PM

    You are very welcome.  If there is anything else we can assist you with, let us know and we will be happy to help.