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m456arcusAsked on November 5, 2015 at 10:36 AM
Hi,
Every time somebody completes my form, I used to get a notification via email to marcus@mcmaster3dprinting. Recently, I'm not getting this email, though it's properly set up. When I click Test Email, it sends the test properly, but when another individual completes the form I don't get an email notification.
Thanks very much for your help!
Marcus
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BenReplied on November 5, 2015 at 12:53 PM
I have just made a test submission on your form and it seems to be working properly at this time, although I do see that it was not working before - as you say, the test emails were sent and the submission notifications were not.
I presume that you were sending them over verified sender option before, so I would suggest to leave it on our noreply address instead.
Please do test this yourself as well and do let us know how it goes for you Marcus.
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m456arcusReplied on November 5, 2015 at 1:03 PM
Thanks Ben, I received your submission and it seems to be working now.
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BenReplied on November 5, 2015 at 2:10 PM
You are welcome and it is great to hear that Marcus :)
If you happen to experience the same issue again, please do let us know and we would be happy to assist :)