What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form shows "Form not found" even if it is enabled and editable

    Asked by davidemancinelli on November 05, 2015 at 10:45 AM

    I just created a new account and all the forms I create give me this message. I have another account that is already used for some time and there forms are all okay. You can fix? What should I do?

    Page URL:
    https://form.jotformeu.com/53083465981362

    message create another account all
  • Profile Image

    Answered by termosvet on November 05, 2015 at 11:16 AM

    I have the same problem

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    JotForm Support

    Answered by Charlie on November 05, 2015 at 11:18 AM

    Apologies for the inconvenience. We have reported this problem to our developers. We will update you as soon as this has been fixed.

  • Profile Image
    JotForm Support

    Answered by Charlie on November 05, 2015 at 02:54 PM

    Hi,

    We received reports from our developers that the problem has been fixed. Please let us know if you are still experiencing it.

    Thank you for your patience and understanding.