My form states that is enabled but when I publish it is states from not found

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    jfahringer
    Asked on November 05, 2015 at 11:32 AM

    We already had the forms on our website bit now they have disappeared.  Upon looking at the form in jotform they all appear to be disabled.  Would you tell me why this has happened? I cannot enable the form. 

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    Ben
    Answered on November 05, 2015 at 03:03 PM

    I took a look at your account and I see that it is suspended. I have however re-activated your account for you so your form should be shown to you now.

    We do apologize for the inconvenience.

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    jfahringer
    Answered on November 05, 2015 at 03:08 PM

    Thanks so much.  Everything is working again.  

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    Ben
    Answered on November 05, 2015 at 04:13 PM

    You are welcome. Great to hear that everything is OK now :)

    Please do however let us know if you happen to experience any further issues or any questions and we would be happy to assist with the same :)