What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My form states that is enabled but when I publish it is states from not found

    Asked by jfahringer on November 05, 2015 at 11:32 AM

    We already had the forms on our website bit now they have disappeared.  Upon looking at the form in jotform they all appear to be disabled.  Would you tell me why this has happened? I cannot enable the form. 

    Page URL:

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    Answered by Ben on November 05, 2015 at 03:03 PM

    I took a look at your account and I see that it is suspended. I have however re-activated your account for you so your form should be shown to you now.

    We do apologize for the inconvenience.

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    Answered by jfahringer on November 05, 2015 at 03:08 PM

    Thanks so much.  Everything is working again.  

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    Answered by Ben on November 05, 2015 at 04:13 PM

    You are welcome. Great to hear that everything is OK now :)

    Please do however let us know if you happen to experience any further issues or any questions and we would be happy to assist with the same :)