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    DateTime Single widget not populating the value while editing the submission

    Asked by NRCsupport on November 05, 2015 at 11:53 AM

    Am I right that when a submission is opened for edit, a date/time single field does NOT get reloaded with the value in the original submission?

    right original submission
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    JotForm Support

    Answered by Kiran on November 05, 2015 at 02:30 PM

    I understand that the DateTime Single widget is not populating its value while editing the submission from submission view. I've tried created a simple form with the widget and able to replicate the issue. I'm not sure if this is happening since the widget is loaded on an iframe. 

    Let me forward the thread to our backend team to take a look at the issue. Once we have any update on the issue, you'll posted here.

    Thank you!

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    Answered by NRCsupport on November 06, 2015 at 07:12 PM

    Sorry, but you have changed the subject of this thread. I was NOT complaining about the behaviour, I was simply wanting confirmation that is what happens. If the data/time single widget retained the value from the original submission the widget would not work in providing a timestamp for each edited resubmission.

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    JotForm Support

    Answered by Mike_G on November 07, 2015 at 04:14 AM

    Here's what will happen: In the screenshot(.gif) below, I have submitted the form 11/07/2015 16:54. Then I edited it at around 11/07/2015 16:56. You will notice that the time was changed and the time was updated when it was re-submitted from edit mode.

    To answer your question, the Date/Time Single widget will have the current date/time when you edit it and re-submit it. Please be reminded that the time that will remain on the widget is the time when the form loaded and not the time you submitted it, unless, of course, you updated the time manually.

    I hope this answers your question. Let us know if you need any further assistance. Thank you.

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    JotForm Support

    Answered by Mike_G on November 07, 2015 at 04:26 AM

    Just to add, 

    To my understanding, you do not want the value of the widget to be edited, you want it to have the current date/time every time your form is being submitted or re-submitted, is that correct? I understand that on a different thread, you requested for the same widget to be read-only, correct? 

    What my colleague, Kiran, have submitted as a report is that when the form is submitted with a date/time being selected then you edit the form, the selected time prior to edit is gone and the widget is blank. 

    On my example above, I have set the widget as to when there is no selected date/time(since it is a read-only or the datepicker is disabled), it will just have the current date/time, that's why even if you edit it there is a value on the widget and that is the current date/time of the edit.

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    Answered by NRCsupport on November 07, 2015 at 05:17 AM

    Thank you.

    Your answer seems to be the confirmation that I asked for in my original question.

    I did not say anything about widget becoming blank on editing the form. What I said (in another thread) was that it appears that the widget gets filled not when the form is opened in edit mode, but when the widget is first made visible. So if it is on a page that never gets displayed it remains empty and therefore is excluded from the notification and autoresponse emails in locked mode. Now that I have been given help on using css code to hide the widget, I think this behaviour is fine.

     

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    JotForm Support

    Answered by Boris on November 07, 2015 at 08:39 AM

    On behalf of my colleagues, you are most welcome.

    We are happy to hear that you are satisfied with the way the widget currently works, when used in conjunction with the CSS codes from the other thread.

    If you need assistance with anything else, please do not hesitate to open a new support thread about it, and we will do our best to help.

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    JotForm Support

    Answered by TitusN on August 11, 2016 at 07:17 AM

    We've fixed the edit mode bug. 

    Apologies for the delayed update. 

    Please check - let us know.

    Thanks.