What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How do I change a default email address

    Asked by terrycoleman on November 05, 2015 at 12:03 PM
    email how a
  • Profile Image
    JotForm Support

    Answered by david on November 05, 2015 at 02:10 PM

    Hi,

    If you want to change your account email address

     

    Here are the steps:

     

    1. Login to your account.

     

    2. Click on the person looking icon and then click on "Account"

     

     

    3. Click on "Profile" tab and scroll down to change the email address:

     

    If you would like to change your recipient email addresses please refer to our user guide on How to send notifications to multiple email addresses

     

     

    The process of changing a single recipient email address on your form notifications is just the same on that user guide.

    If you have any further questions, let us know and we will be happy to help.

  • Profile Image

    Answered by terrycoleman on November 05, 2015 at 02:45 PM
    No not the account email address. I need to change the address on a form so
    that when they hit the submit button it will notify a different person and
    not go to my email address.
    Terry Coleman
    General Professional III
    Project Manager, CDLE Virtual Job Fair
    w 303-318-8903h
    c 720-556-1938
    ...
  • Profile Image

    Answered by terrycoleman on November 05, 2015 at 02:45 PM
    I work for the State of Colorado Dept. of Labor and Employment. I thought
    your product would be a good one to use in place of the Adobe Connect
    Forms,(they have since discontinued the forms). We were going to purchase
    the Jot Form Product, (we have been trying out the free site), but if we
    can not get phone support we will have to look at other products that have
    phone support.
    Terry Coleman
    General Professional III
    Project Manager, CDLE Virtual Job Fair
    w 303-318-8903h
    c 720-556-1938
    ...
  • Profile Image
    JotForm Support

    Answered by david on November 05, 2015 at 03:56 PM

    Unfortunately, we do not offer phone based support at this time.  If that is a requirement, then we will not be able to meet your needs.

    In any case, the second part of my original post contained the details on how to change the recipient email address for your form as well as add multiple email addresses:

    If you would like to change your recipient email addresses please refer to our user guide on How to send notifications to multiple email addresses

     

     

    The process of changing a single recipient email address on your form notifications is just the same on that user guide.