Unable to insert photos into jotform

  • Profile Image
    landconference
    Asked on November 05, 2015 at 12:06 PM

    Hi there,

    When I tried to upload pictures from my computer to Jotform, they show up as a blank placeholder only - whether in preview mode or in actual form. Please advise thank you!

     

    Best,

    Li

     

  • Profile Image
    Ben
    Answered on November 05, 2015 at 02:17 PM

    I see Li that the screenshot you have added shows that the image was not loaded properly, but for me it does seem to work properly when I open your form: http://form.jotformpro.com/form/52934929446973

    Can you please tell us if you are able to see the image when going to the form over the link above or is the issue still present for you on your side?

  • Profile Image
    landconference
    Answered on November 06, 2015 at 10:40 AM

    Hi Ben,

    Thanks for your reply. But the images still do not show up from my side. I tried different desktops and different browsers (IE 11 and Chrome) the problem remains...

    Li

  • Profile Image
    BDAVID
    Answered on November 06, 2015 at 12:49 PM

    I did checked your form as well(Chrome, Firefox, IE) and it loads perfectly:

    This may happened due to the internet connection or it is related to your browser's configuration, please check this article to make sure your browsers are setup correctly: http://www.computerhope.com/issues/ch000813.htm