how do I increase the file upload size limit

jorgeleite
Asked on November 05, 2015 at 02:10 PM

I have a free acount.
How increase de limit of upload.
I've tried the solution to increase the upload to 5000 Kb but did not work, it is to have free account?

This is a re-post of a comment on Changing the File Upload Size Limit
David

Jotform Support

Answered on November 05, 2015 at 04:17 PM

Hi,

I checked your form and the max file upload size for your field is indeed 5120kb and should accept files of that size:

I cloned your form to test it and I was able to successfully upload a file larger than 1mb.

Are you still unable to do so in your copy? Let us know and we will be happy to have another look.