I can't log in or access my forms

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    Asked on November 05, 2015 at 02:57 PM

    I logged in here: http://prepopulate.jotform.io/


    But then it is just stuck on "Loading forms" 

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    Answered on November 05, 2015 at 04:46 PM


    Since your account is a sub-user account, you may need to upgrade your account to Free/Starter account before the apps will work.  Try going to this page:


    Then click on the Starter/Free subscription and change your account to that.  Once you have made the change, you should be able to use the apps properly.