Another email address

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    EmilyCooling
    Asked on November 05, 2015 at 03:32 PM
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    Ben
    Answered on November 05, 2015 at 05:28 PM

    Can you please give us a bit more details in regards to your query and we would be happy to assist with the same.

    Thank you.

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    EmilyCooling
    Answered on November 05, 2015 at 05:33 PM

    I have created another website with another jot form contact form and want it to send to the relevant email address.  Not the one i have been using previously.  I have tried to add another email address but it doesn't seem to work

     

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    BDAVID
    Answered on November 05, 2015 at 08:55 PM

    Please check this guide to find out and update the email address used for submission notification: https://www.jotform.com/help/41-Finding-out-E-mail-Address-used-for-submission-notifications

    Another thing you can do, is to simply delete the current email notification, and create it again: https://www.jotform.com/help/25-Setting-Up-Email-Notifications

    Let us know if you need more help.

     

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    EmilyCooling
    Answered on November 06, 2015 at 03:20 AM

    Ive tried this and still no joy

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    Mike_G
    Answered on November 06, 2015 at 04:52 AM

    @EmilyCooling

    To my understanding, you're trying to add another email address, do this mean you your notification will be sent to multiple email address? 

     

    You can check this guide on how you can Send-Notifications-to-Multiple-Recipients

    Also, when you test your notification after making some changes, please refer to this guide: How-to-properly-Change-and-Test-a-New-Email-Recipient-Address-

    I hope this helps. Let us know if you need any further assistance. Thank you.