What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Another email address

    Asked by EmilyCooling on November 05, 2015 at 03:32 PM
    email notification multiple email address
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    Answered by Ben on November 05, 2015 at 05:28 PM

    Can you please give us a bit more details in regards to your query and we would be happy to assist with the same.

    Thank you.

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    Answered by EmilyCooling on November 05, 2015 at 05:33 PM

    I have created another website with another jot form contact form and want it to send to the relevant email address.  Not the one i have been using previously.  I have tried to add another email address but it doesn't seem to work

     

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    JotForm Support

    Answered by BDAVID on November 05, 2015 at 08:55 PM

    Please check this guide to find out and update the email address used for submission notification: https://www.jotform.com/help/41-Finding-out-E-mail-Address-used-for-submission-notifications

    Another thing you can do, is to simply delete the current email notification, and create it again: https://www.jotform.com/help/25-Setting-Up-Email-Notifications

    Let us know if you need more help.

     

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    Answered by EmilyCooling on November 06, 2015 at 03:20 AM

    Ive tried this and still no joy

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    JotForm Support

    Answered by Mike_G on November 06, 2015 at 04:52 AM

    @EmilyCooling

    To my understanding, you're trying to add another email address, do this mean you your notification will be sent to multiple email address? 

     

    You can check this guide on how you can Send-Notifications-to-Multiple-Recipients

    Also, when you test your notification after making some changes, please refer to this guide: How-to-properly-Change-and-Test-a-New-Email-Recipient-Address-

    I hope this helps. Let us know if you need any further assistance. Thank you.