What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Email alert is incomplete

    Asked by allsportslogin on January 22, 2012 at 01:53 PM

    I made a custom data table for the email alert. Part of my data table is missing from my alert when it gets to my inbox (shown in screenshot). When I send a test email alert, it usually shows the whole table, but when I fill out the form itself and submit it, part of it is chopped off.

    Page URL:

  • Profile Image
    JotForm Support

    Answered by NeilVicente on January 22, 2012 at 07:03 PM

    Your form's email template shows the exact same thing, save for the broken codes:


    The test e-mail I received isn't any different:


    Obviously, something is wrong with the way you have designed your notification mail's template. I suggest that you re-design it.

    Hope this helps. If you have other questions or concerns, please feel free to open a new topic. Thanks!