What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why is my form disabled or not found?

    Asked by greatcreativeme on November 06, 2015 at 09:54 AM

    form Disabled.

    https://form.jotform.com/52214098824153

    Page URL:
    https://form.jotform.com/52214098824153

    disabled forms form disabled form not found not found autosuspended
  • Profile Image
    JotForm Support

    Answered by KadeJM on November 06, 2015 at 12:08 PM

    Please accept our apologies about the inconvenience of your forms being disabled.

    This happened due to the autosuspension of your jotform account as our system detected that your forms appear to be suspicious of a possible violation of our terms of usage.

    However, upon further investigation I have determined they appear to be okay and have therefore reactivated your account.

  • Profile Image

    Answered by Wood46 on January 17, 2016 at 12:23 PM

    Hello,

     

    It's the same for me form : https://form.jotformeu.com/60045516342346

    Could you unlock my form please?

     

    Thx

  • Profile Image
    JotForm Support

    Answered by Chriistian on January 17, 2016 at 08:14 PM

    Hi,

     

    Sorry for the inconvenience. We recommend users to create a separate thread for their concerns so we can assist them better. I have therefore moved your question to a new thread which you can find here: http://www.jotform.com/answers/747108

     

    Regards.