What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Appointment Slot widget not showing on default phone browser

    Asked by o_mfg on November 06, 2015 at 10:30 AM

    Other than putting in a text message that asks users to switch to using Chrome on their phones, is there a way to ensure that the Appointment Slots widget works on both the Android and iPhone default browsers? 

    Thank you,

    Michele

    appointment slot widget
  • Profile Image
    JotForm Support

    Answered by Welvin on November 06, 2015 at 12:33 PM

    Hi Michele,

    I was able to replicate the problem using my Android Device. 

    There is a security error that is causing this. 

    I have now forwarded this thread to our developers. If there are updates, you should know it through this thread.

    For now, please suggest users to use Chrome when filling up the form in mobile devices.

    Thanks

  • Profile Image
    JotForm Support

    Answered by TitusN on November 26, 2015 at 04:58 AM

    Hello, 

    The widget should display normally on your phone browser now. 

    Kindly check - if you have additional issues - please let us know. 

    Thanks!