What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I've got forms on multiple domains

    Asked by luchtmeijer on November 06, 2015 at 11:23 AM


    I've got forms on "jotformeu.com" and on "jotform.com".

    Will that be a problem and should I do something?


    This is a re-post of a comment on EU Safe Forms: Our Solution to the EU Safe Harbor Invalidation

  • Profile Image
    JotForm Support

    Answered by Welvin on November 06, 2015 at 01:17 PM

    Hi Frank,

    If you have opted to store your data into our EU datacenter then you will need to access your forms and submissions using https://eu.jotform.com domain and make sure to use the same domain for your entire forms.

    When you switched to EU, the website should redirect you to the correct domain.

    Thank you.