I've got forms on multiple domains

  • Profile Image
    luchtmeijer
    Asked on November 06, 2015 at 11:23 AM

    Hi,

    I've got forms on "jotformeu.com" and on "jotform.com".

    Will that be a problem and should I do something?

    Frank



    This is a re-post of a comment on EU Safe Forms: Our Solution to the EU Safe Harbor Invalidation

  • Profile Image
    Welvin
    Answered on November 06, 2015 at 01:17 PM

    Hi Frank,

    If you have opted to store your data into our EU datacenter then you will need to access your forms and submissions using https://eu.jotform.com domain and make sure to use the same domain for your entire forms.

    When you switched to EU, the website should redirect you to the correct domain.

    Thank you.