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    My device blackberry 8830 is failing to upload files and installing software files

    Asked by Mutemakingstone on January 23, 2012 at 12:38 AM
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    Answered by allanftd on January 23, 2012 at 08:02 AM

    Hi there,

    I'd like to know how big is the file that you're trying to upload? If you upload a smaller file, maybe a few kbs in size, does the same error message show up? I've been googling around and found a few Blackberry forums that say there is a limit in the file upload capacity of Blackberry devices. Also, please advise the URL of your form.

    We'll wait for your response, we're eager to identify a solution or at least a workaround for you. Thank you for using JotForm!