What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Hi, The form preview says My form is disabled. I haven't used this account in a long time. Has it been disabled due to long time no use?

    Asked by Lakshmi  on November 06, 2015 at 09:43 PM
    preview long time form is disabled Long
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    JotForm Support

    Answered by abajan on November 07, 2015 at 05:56 AM

    Hi Lakshmi,

    Our software auto-suspended your account but upon examining your forms I couldn't find any reason why it would have done so. As such, I've re-enabled your account. Our apologies for any inconvenience which may have been caused.

    Welcome back and enjoy your weekend :)