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    When someone makes a purchase using the credit card option, do they get a receipt?

    Asked by NANCYG0122 on November 06, 2015 at 10:33 PM

    Is the THANK YOU page the receipt after they purchase or should I create my own receipt and have it redirect.  I just don't want there to be any duplication.

    purchase credit card credit card option
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    JotForm Support

    Answered by Boris on November 07, 2015 at 06:54 AM

    The thank you page is not an actual receipt, but you can indeed use it as such - the thank you page is simply a page that your users are shown after a submission or a payment has been made. You can also set up an email autoresponder that will send an email to your users upon a successful submission/payment.

    For practical reasons, it may be prudent to set up both an autoresponder email and a thank you page containing the users payment details. The thank you page is shown to the user immediately upon payment/submission, and the autoresponder email is sent to their email address so that they have this information saved for their own records.

    I hope this helps.