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    Why didn't my email alert show the same data as the on-line result data?

    Asked by willirl on January 23, 2012 at 08:29 AM

    Attached is a screen shots, showing the data in my alert email.

    Is there a problem?

    Screenshot
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    JotForm Support

    Answered by idarktech on January 23, 2012 at 08:44 AM

    Hi,

    This happens when data variables inside Notification isn't presented, or in most cases, deleted. To fix it, kindly delete your your existing Notification and recreate a new one. Kindly watch this tutorial to learn how to delete and create new Notification:

    http://idarktech.com/jotform/video/recreate_notification.html

    After that, kindly recheck your form if everything is now presented on your email message. Just let us know if you have further questions. Thank you for using JotForm!