- jmurphy10965usaAsked on November 07, 2015 at 10:02 AM
Sometimes I get an incomplete payment on my form. I may not check the site for two or three days. If someone fills out the form thinking they ordered something but it didn't go through for some reason I don't know it until I check the website. Then I email them and ask them to resubmit or ask them if they need my help. I would like to contact them asap.Page URL:
- JotForm SupportWelvinAnswered on November 07, 2015 at 05:05 PM
Yes, please check this guide: http://www.jotform.com/help/273-How-to-setup-Incomplete-Payment-Notification-E-mail.