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    Slow loading of the form

    Asked by mabn on November 07, 2015 at 10:06 AM


    I've created a form, set it up, but it's loading pretty slow. I though that maybe I've did something weird, so I've created a second one - with just single heading field and no other changes: https://form.jotformeu.com/53104275893357


    This one takes about 2-3 seconds to open. Is it normal? http://i.imgur.com/w3fpD5Y.png

    Page URL:

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    JotForm Support

    Answered by Welvin on November 07, 2015 at 05:09 PM

    That timeframe should be normal. But not if that takes up to 10 or 20 or so on for just a simple form. Please create or finish the form and if you will experience the issue again, let us know here so we can check and investigate further.

    Also, you have opted to our EU DataCenter. You should access your account and forms using https://eu.jotform.com. Your form URL should use the domain so https://eu.jotform.com/form/53104275893357 is the correct URL. 

    Thank you.