Trying to downgrade

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    Asked on November 08, 2015 at 12:20 PM

    I am trying to downgrade my plan as I dont have enough traffic to warrant my current plan.

    I need to drop down to the FREE level. It errors out when I do this.

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    Answered on November 08, 2015 at 12:41 PM

    You subscription(INT151108-2510-49665B) has been canceled, and the last charge refunded. Your account is now back to free status.

    If you need anything else please open a new thread, we will be glad to assist you.