What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I am having trouble logging in

    Asked by breda on January 23, 2012 at 12:26 PM


    I am having trouble logging in this morning- I am not sure why.

    I do have two emails that come in to the same inbox (info@artsandservices and bestrada@artsandservices) but I cannot seem to get "reset instructions" to be sent to either one.

    Any help is greatly appreciated.


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    Answered by AtacanC on January 23, 2012 at 04:10 PM

    Hi Brenda,

    I've searched your account using the form-id and it seem that you didn't create an account. You are now using JotForm as guest. That's why you didn't receive the reset instructions via email. You just need to create a free account using the email address above(bestrada@). Your form will be automatically transferred to your new account.

    Feel free to contact us if you need further assistance.

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    Answered by bestrada on January 23, 2012 at 04:23 PM

    well that was easy! Thank you :)