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    Asked on January 23, 2012 at 12:26 PM

    Why hasn't my new allownace started i'm in a new subscription period today

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    Answered on January 23, 2012 at 07:02 PM

    You canceled your subscription on the 18th Jan 2012.

    Please review your Paypal account or emails to see why or how that may have happened. 

    We have no control over that.