What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I embedded the form on my wordpress site but the formatting is messed up. I have installed plug in successfully

    Asked by Lakshmi  on November 08, 2015 at 06:11 PM

    http://clivelive.com/bitlume/schools/

    Page URL:
    http://clivelive.com/bitlume/schools/

    wordpress formatting
  • Profile Image
    JotForm Support

    Answered by Chriistian on November 08, 2015 at 11:27 PM

    Hi,

     

    Currently trying this on my wordpress site. I will be back as soon as I see where the problem is. Meantime, did you embed the form using this method- Embed Form Plugin for Wordpress? If not, please do so.

     

    Thanks.

  • Profile Image
    JotForm Support

    Answered by Chriistian on November 09, 2015 at 12:56 AM

    Hi,

     

    I tried to test the JotForm wordpress plugin on one of my wordpress test site and I was able to integrate the form properly. I checked your site and I noticed you use the source code embed code of your form. Can you try to use the JotForm plugin in wordpress and see if it will work on your end? 

     

    Do let us know if you need further assistance.
    Regards.

  • Profile Image

    Answered by lakshmi  on November 09, 2015 at 02:22 PM

    I have installed the plugin already and it got installed successfully after which I embedded the form using source option. I tried iframe embed but that only displayed half the form so I embedded the full source. I still have the formatting errors on all my forms if i do the source embed option. 

  • Profile Image

    Answered by lakshmi  on November 09, 2015 at 03:06 PM

    Here is the screenshot of the plugin i installed. I don't see the jot form icon on my Visual editor. I am on Mac running on WP 4.3.1 salient theme. Here is the screen shot of plugin version installed. 

  • Profile Image
    JotForm Support

    Answered by jonathan on November 09, 2015 at 04:38 PM

    Hi,

    I checked your website http://clivelive.com/bitlume/schools/ and I see the embedded form http://www.jotform.us/form/53094592395162 working just fine.

    Can you please share to us also a screenshot on how the formatting was messed up when you view on your browser?

    We will investigate more once we have a better understanding of the issue.

     

     

     

     

     

  • Profile Image

    Answered by Lakshmi  on November 11, 2015 at 11:48 AM

    I used the iframe option and changed the height. It worked just fine then. If i copy paste the form cuts off. I had to provide height in pixels. Not sure why the height: auto option cuts off the form.

  • Profile Image
    JotForm Support

    Answered by BJoanna on November 11, 2015 at 01:33 PM

    I have also inspected your embedded form and it is working correctly.

    Feel free to contact us if you have any other questions.