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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Trying to add a condition (Show/hide field)

    Asked by stroudshow on November 08, 2015 at 07:32 PM

    Trying to add a condition (Show/hide field). In the second section "Do and field" I selected Show in the Do section but the field options are showing up in total darkness.

    Page URL:
    https://form.jotform.com/53026886835970

    a selected section and in
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    JotForm Support

    Answered by beril on November 09, 2015 at 02:54 AM

    Hi,

    We are sorry for the confusion this might have caused.

    I've checked your form. I carefully checked your conditions and when I tried to select the "Do" field I was not able to select it, so I've forwarded this issue to our developers. We will inform you when we solve the problem.

    Until the problem is solved I suggest you to load the old interface and the conditions should work properly from there.

    http://www.jotform.com/?old

    If you have any question or issues, please do not hesitate contacting us. We will glad to assist you.

    Thank you for your patience.

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    Answered by stroudshow on November 09, 2015 at 04:34 AM

    Thanks

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    JotForm Support

    Answered by beril on November 09, 2015 at 07:04 AM

    Hi,

    You are welcome.=) We will inform you when there will be an update.

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    JotForm Designer

    Answered by ibrahim on November 24, 2015 at 03:15 AM

    Hi,

    We have fixed 'black box' problem. Please, try again.

    Thanks.

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    Answered by stroudshow on November 24, 2015 at 04:18 AM

    Hi

    Thanks for letting me know