- jimroselliAsked on January 23, 2012 at 01:09 PM
Please help asap. We are online line trying to accept card payments.
I created this form and successfully transacted test payments of $1.00 on the 20th.
Post the test, I change the transaction amount to the correct $50.00 amount for customers.
We now get messaged saying the "error during transaction".
I then created this quick test form with the same authorize.net info for quick testing
When I test integration it now says "Transaction can not be accepted"...
Our authorize.net net account is a "card not present" account and market type "moto" (mail order / telephone order).
Please help asap.Page URL:
- JotForm SupportMike_TAnswered on January 23, 2012 at 05:21 PM
Thank you for contacting us.
As far as I can see, there is something wrong with the Authorize.net integration. Could you please re-check the integration using fresh Transaction Key?
We will be waiting for your reply.
- jimroselliAnswered on January 23, 2012 at 07:20 PM
I regenerated the transaction key and it successfully tested the link.
A customer loged in and used the form without issue.
Based on what happend, I assume any changes I make the Autorize.net form, will corrupt or require a new trans key....
Thanks for the help and quick reply.
- JotForm SupportMike_TAnswered on January 23, 2012 at 07:22 PM
Jim, we are happy to hear that the problem is solved. Thank you for using our services!
Please feel free to contact us if you need any further assistance.