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    Please help asap !!! Online trying to accept payment now !

    Asked by jimroselli on January 23, 2012 at 01:09 PM

    Please help asap.  We are online line trying to accept card payments.

    I created this form and successfully transacted test payments of $1.00 on the 20th.

    http://www.jotform.com/?formID=20184353929

    Post the test, I change the transaction amount to the correct $50.00 amount for customers.

    We now get messaged saying the "error during transaction".

    I then created this quick test form with the same authorize.net info for quick testing

    http://www.jotform.com/form/20192041888

    When I test integration it now says "Transaction can not be accepted"...

    Our authorize.net net account is a "card not present" account and market type "moto" (mail order / telephone order).

    Please help asap.

    Page URL:
    http://www.jotform.com/form/20184353929

    Screenshot
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    JotForm Support

    Answered by Mike_T on January 23, 2012 at 05:21 PM

    Thank you for contacting us.

    As far as I can see, there is something wrong with the Authorize.net integration. Could you please re-check the integration using fresh Transaction Key?

    We will be waiting for your reply.

  • Profile Image

    Answered by jimroselli on January 23, 2012 at 07:20 PM

    Mike,

    I regenerated the transaction key and it successfully tested the link.

    A customer loged in and used the form without issue.

    Based on what happend, I assume any changes I make the Autorize.net form, will corrupt or require a new trans  key....

    Thanks for the help and quick reply.

    Jim

     

  • Profile Image
    JotForm Support

    Answered by Mike_T on January 23, 2012 at 07:22 PM

    Jim, we are happy to hear that the problem is solved. Thank you for using our services!

    Please feel free to contact us if you need any further assistance.