I cannot view my last question on Submission

  • Profile Image
    getcom
    Asked on November 08, 2015 at 11:39 PM

    when I download my submissions and export to an excel the last question does not export into the spreadsheet. Link below 

    https://form.jotform.co/52727944271865

     

    The last question about payment method does not show up either on the individual submission or on the excel spreadsheet. Can you please let me know how to get this info to export onto the excel document 

    Thank-you

    Renate 

  • Profile Image
    beril
    Answered on November 09, 2015 at 03:51 AM

    Hi,

    I've cloned and tested your form. I am able to see the last question  on submission and also on Excel.

    I've tested on your account. I see that that the last field is unselected. Please check the field on submission. At that time, it will work properly.

    If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.