Troubleshooting with form on behance pro

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    pevano22
    Asked on January 23, 2012 at 03:05 PM

    I added your form to my contact page here on my Behance prosite:

    http://www.patriciaevanoff.com/11950/contact

    using the iframe code they suggest to use on their site, however I have tried filling this out and e-mailing myself from another e-mail account of mine, and the submissions are not coming through to my e-mail.  I tried editing the form- http://form.jotform.com/form/11442743612 although for some reason the one on my site has not updated although i published it; I have e-mailed behance about this so you may see it switch over depending on when you recieve this ticket.  If there is any insight you can give me as to why the form isn't working in e-mailing me the submissions that would be greatly appreciated.

  • Profile Image
    fxr
    Answered on January 23, 2012 at 08:48 PM

    OK, a couple of things. 

    On you web site you have two forms embedded. You need to get rid of the top one. 

     

     

    Issues related to your 11442743612  form.

    1) delete the condition 

     

    2) Set the Sender Email of the notification to noreply@jotform.com 

     

    That should clear things up, if you need any help working through that let us know.