What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can we accept file uploads?

    Asked by irenewilliams on November 09, 2015 at 08:26 AM
    uploads file upload file upload tool file size
  • Profile Image
    JotForm Support

    Answered by Jan on November 09, 2015 at 11:12 AM

    Yes, you can accept file uploads. On your form, you'll need to add file upload field on your form.

    Please take note that for free/starter plan, you only have 100mb storage space.

    Related guides: 
    http://www.jotform.com/help/33-Changing-the-Upload-Size-Limit
    http://www.jotform.com/help/29-Upload-Field-Allowed-File-Types

    Let us know if you have any questions. Thank you.

  • Profile Image

    Answered by irenewilliams on November 09, 2015 at 11:45 AM
    My email address has changed. Please message me at irene@msg2mkt.com so we're sure to stay in touch. Thank you!
    ...
  • Profile Image
    JotForm Support

    Answered by david on November 09, 2015 at 01:49 PM

    Our responses will go directly to the email address associated with your account. 

    You can change your JotForm account email in your My Accounts Profile page 

    http://www.jotform.com/myaccount/