After cloning the form Designer button takes us to new form instead of the one editing

  • Profile Image
    Asked on November 09, 2015 at 11:02 AM

    I have cloned forms before, but the Grocery Promotions form will not let me change the design from the Whole Body form I cloned.  Every time I click the button for design, or themes it takes me to a new form, not the one I am currently working on.

  • Profile Image
    Answered on November 09, 2015 at 01:28 PM

    Can you please tell us what is the form that you have cloned? After checking your account (tythomas) I see that there are no forms within it at this time and cloned forms from the shared folders could be under a limitation set by the form owner (account holding the form).

    To help you with this, we would need you to:

    1. give us the link to the original form (that you have cloned)

    2. give us the link to the new clone (the clone of the above form) to see the issue

    Once you do, it will allow us to avoid any confusion about the form and to see if we can recreate the issue - as well as the options set within the owner account.