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    Conditional logic for spinner fields is not working correctly

    Asked by afckredieten on November 09, 2015 at 11:19 AM

    Hello

    You guys helped me build a quite complex car loan calculator.

    For some reason it doesnt work anymore

    in fact, depending on the loan amount (leenbedrag, sorry its in dutch)

    the calculator needs to show the looptijd spinner (duration) accordingly

    from 2500 tot 5000 spinner one

    500 to 7500 spinnner Two

    and so one, 8 different spinners in total (each spinner has a different duration max months)

    i checked the logic, every rule is correct, but the duration (looptijd) doesnt show, and the result monthlu payements isnt shown, (maandelijkse aflossing van uw krediet) and the total payement another calculation/formula is also blank

    please help

    this is the calculator as it is for the moment

    https://form.jotformeu.com/53092542517353

    different checked jotformeu hello
  • Profile Image
    JotForm Support

    Answered by BJoanna on November 09, 2015 at 01:52 PM

    I have inspected your form and all conditions to show spinner fields are working correctly.

     

    Did you fix this issue? If not can you please provide us a steps how to replicate issue that you are having. If you have embedded your form please provide us URL of your website, so that we can check your form there. 

     

    Looking forward to your reply.

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    Answered by afckredieten on November 09, 2015 at 02:14 PM

    pitty i didnt take a screenshot, it was really not shown, ok even better that is working again.

    But, another question you see that the number in the spinner is barely visible, how can i resolve that?
  • Profile Image
    JotForm Support

    Answered by BJoanna on November 09, 2015 at 03:22 PM

    Just to confirm issue with conditional logic to hide/show spinner fields is resolved?

    Considering that your last question is not related to subject of this thread I have moved it to separate thread and we will provide you an answer there shortly. 

    http://www.jotform.com/answers/701032 

  • Profile Image

    Answered by afckredieten on November 09, 2015 at 03:47 PM

    When opening you're demo, i've got the same issue as before, the cond logic does not show the duration spinner?, chrome or firefox, no difference

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    JotForm Support

    Answered by BJoanna on November 09, 2015 at 05:14 PM

    Thank you for providing us a screenshot. Now I was able to replicate mentioned issue. 

    This is happening because you have set conditions to show spinner field is condition is less than eg. 5000 and to show other field if it is greater then 5000. However 5000 number is not included, so if calculation is equal to 5000 non of the spinner fields will be shown. 

    So you would need to increase by one all of your Less Then conditions. 

    On my demo form I have updated all conditions. Please check my demo form to see if spinner fields are now shown correctly.

    https://form.jotform.com/53125582342956? 

    Hope this will help. Let us know if you need further assistance.