What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can I change my monthly payment method?

    Asked by InspireWriters on January 23, 2012 at 03:58 PM

    I am currently paying for JotForm through paypal and would like to pay through my bank account either with my credit card or by electronic transfer. I could not find a place to change that when looking at my account information on your website.

     

    Thanks,

     

    Elizabeth M. Thompson

    www.Inspirewriters.com

    916-607-7796

    Page URL:
    www.inspirewriters.com

  • Profile Image

    Answered by fxr on January 23, 2012 at 04:58 PM

    Hello Elizabeth, 

    The most straightforward way of doing this would be to cancel your Paypal subscription, then reupgrade using Credit card with our other payment processor Plimus. 

    If you wish to proceed with this, please advise and will provide the steps involved. 

    --

    I note your current monthly Premium payment doesnt expire until the 10 Feb, you are better waiting to upgrade after this has expired so not to lose any time of Premium status that you have already paid for. 

    You can cancel your paypal subscription safely before then.