What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Jot Form Thank You Redirect Not Working

    Asked by inkedplaymats on January 23, 2012 at 04:04 PM

    My Form that redirects to Shopify cart on submission is no longer working. It doesn't send me an email of the upload either, but the submissions are being recorded in Jot Form. I can see where my customers keep trying to upload the same file. I need this fixed right away if possible. Thanks.

    Page URL:

  • Profile Image

    Answered by fxr on January 23, 2012 at 04:47 PM

    I have answered this query in another thread. 

    I know this is/was a frustrating issue for you, but please try to refrain from making multiple posts on the same issue. It wont mean we come to your issue any quicker and means we have to spend needless time working through your other posts.


  • Profile Image

    Answered by inkedplaymats on January 23, 2012 at 04:55 PM

    Thanks, I put it in a private thread and then didn't know how to view it. sorry about the wasted time.

  • Profile Image

    Answered by fxr on January 23, 2012 at 05:00 PM

    No worries, we just can get quite busy here, and its better for everyone if we can be as efficient as possible.