Total not computing

  • FLWGA
    Asked on November 9, 2015 at 4:17 PM

    Had some new folks working the form.  Now does not add correctly to the total. Can u help lease

    https://form.jotform.com/52963733175159

    Page URL: http://www.flwga.com/#!membership-application-/c1ln3
  • Kevin Support Team Lead
    Replied on November 9, 2015 at 5:34 PM

    Hello,

    Thank you for contacting us.

    I've cloned your form and made some tests.

    I see you were passing the value as text, I just changed it to a numeric value and worked in my side, see an example : 

    Total not computing Image 1 Screenshot 40

    To solve it , just follow these steps : 

    1. Click on the Total field and click on the Wizard icon : 

    Total not computing Image 2 Screenshot 51

    3. Now, just click to chante from text to numeric value and click on the finish button :

    Total not computing Image 3 Screenshot 62

    I hope that helps.

    If you need further assistance, feel free to contact us.

    Regards.