What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How do I get an email sent to confirm with the person filling out the form?

    Asked by Deeper on November 09, 2015 at 04:30 PM

    Hello JotForm,

    I am trying to send a confirmation email to the person filling in the form, however it doesn't seem to be working when I test it out... Am I doing something wrong?

    Kaitlynn

    Page URL:
    https://form.jotform.com/53125857634965

    confirm email filling out the form sent
  • Profile Image
    JotForm Support

    Answered by Kevin_G on November 09, 2015 at 05:51 PM

    Hello,

    Thank you for contacting us.

    I've checked your form and when I recieved the confirmation email,it seems to be working, however , I note the sender email is empty , some email providers tend to block emails without sender, you can  fill it with noreply@jotform.com or noreply@formresponse.com .

    I hope that helps.

    Feel free to contact us if you need more help.

  • Profile Image

    Answered by Deeper on November 09, 2015 at 06:45 PM
    Alright,
    Sounds good! Thanks for your help!
    ...
  • Profile Image
    JotForm Support

    Answered by Kevin_G on November 09, 2015 at 08:40 PM

    You are welcome.

    Let us know if it works, if not , we will be glad to assist you.

    Regards.