- chartcaptureAsked on January 23, 2012 at 05:00 PM
My form was originally created so that it returned the standard thank you message. I updated the form to redirect to a custom URL after the form is submitted. I was sure to save the updates. It still displays the default thank you message after the form is submitted. For some reason it's ignoring my update. Please advise.
Note that I also added an additional notification email to be sent to the person completing the form. And that update is being ignored as well.
Thanks - SharonPage URL:
- fxrAnswered on January 23, 2012 at 05:09 PM
It looks like https://secure.jotform.com/ is being a little slow replicating your changes.
If its urgent that the update is shown immediately, please try embedding it with our other secure URL.
i.e using https://www.jotform.com/ instead of https://secure.jotform.com/
If you can wait a few hours, https://secure.jotform.com should catch up.
The development team are aware of these occasional replication issues on https://secure.jotform.com and are working on ways to minimise their occurences.
- chartcaptureAnswered on January 24, 2012 at 05:13 PMThanks so much for the quick reply!
It worked fine this morning.
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