What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Normally the free version should be good enough for my use. What happens once the 100 limit is reached?

    Asked by Daryl Muellenberg  on November 09, 2015 at 06:55 PM

    Do I receive a notification if the limit is reached? Does the user receive some type of message on their end?

    use free version message receive end a
  • Profile Image
    JotForm Support

    Answered by Kevin_G on November 09, 2015 at 09:20 PM

    Hello, 

    Thank you for contacting us.

    When you reach the limit , you won't be able to recieve more submissions until the monthly counter resets the next month.

    If you want to increase your monthly limit, you have to upgrde your account, you can find further details here : 

    http://www.jotform.com/pricing

    If you need more help, feel free to contact us.

  • Profile Image

    Answered by dmuellenberg on November 09, 2015 at 09:43 PM

    I understand that 100 submissions is the monthly limit, but you still did not answer my question. Do I have to manually keep track of how many submissions I have received for the month, or do I get some type of notification from you that I have reached the limit? Does the user know when the limit has been reached and know that his submission did not go through?

  • Profile Image
    JotForm Support

    Answered by Chriistian on November 09, 2015 at 11:36 PM

    Hi,

     

    You will receive an email from JotForm when your account's submission limit is reached. Once you reach the submission limit for the month, your forms will be disabled and user will not able to access the form. A form over quota warning message will be displayed when you access your form when you have reached the submission limit.

     

    Do let us know if you have any further question.
    Regards.