- Daryl MuellenbergAsked on November 09, 2015 at 06:55 PM
Do I receive a notification if the limit is reached? Does the user receive some type of message on their end?
- JotForm SupportKevin_GAnswered on November 09, 2015 at 09:20 PM
Thank you for contacting us.
When you reach the limit , you won't be able to recieve more submissions until the monthly counter resets the next month.
If you want to increase your monthly limit, you have to upgrde your account, you can find further details here :
If you need more help, feel free to contact us.
- dmuellenbergAnswered on November 09, 2015 at 09:43 PM
I understand that 100 submissions is the monthly limit, but you still did not answer my question. Do I have to manually keep track of how many submissions I have received for the month, or do I get some type of notification from you that I have reached the limit? Does the user know when the limit has been reached and know that his submission did not go through?
- JotForm SupportChriistianAnswered on November 09, 2015 at 11:36 PM
You will receive an email from JotForm when your account's submission limit is reached. Once you reach the submission limit for the month, your forms will be disabled and user will not able to access the form. A form over quota warning message will be displayed when you access your form when you have reached the submission limit.
Do let us know if you have any further question.