Form Data erases and user has to start over

  • ERBArmstrong
    Asked on November 9, 2015 at 7:25 PM

    When a form user clicks "Go"/ "enter" while filling out the form the data erases and they have to start over.  Is there a way I can adjust this setting and stop the function of the Go button or "Enter" button from doing this?

  • Kevin Support Team Lead
    Replied on November 9, 2015 at 9:43 PM

    Hello,

    Thank you for contacting us.

    Unfortunately, is not possible to prevent those keyboard events.

    I would suggest you to use a Captcha field and set it as required, this will prevent the user to submit the form by mistake, you will find further help adding a Captcha field here :

    http://www.jotform.com/help/205-How-to-Add-a-Captcha

    I hope that helps.

    Thanks.