What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form Data erases and user has to start over

    Asked by ERBArmstrong on November 09, 2015 at 07:25 PM

    When a form user clicks "Go"/ "enter" while filling out the form the data erases and they have to start over.  Is there a way I can adjust this setting and stop the function of the "Go" button or "Enter" button from doing this?

    form data and start filling out the form OR
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    JotForm Support

    Answered by Kevin_G on November 09, 2015 at 09:43 PM

    Hello,

    Thank you for contacting us.

    Unfortunately, is not possible to prevent those keyboard events.

    I would suggest you to use a Captcha field and set it as required, this will prevent the user to submit the form by mistake, you will find further help adding a Captcha field here :

    http://www.jotform.com/help/205-How-to-Add-a-Captcha

    I hope that helps.

    Thanks.