What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I have exceeded my monthy quota

    Asked by andyhaigh on January 23, 2012 at 05:32 PM

    I have exceeded my monthy quota but I removed the forms when submissions reached 97 earlier today as January has been exceptionally high. There can be no more until I reinstate on Feb 1st.
    Will the forms be active again after Feb 1st and will the 5 submissions over my allocation be delivered?

    Thanks
    Andy Haigh

  • Profile Image
    JotForm Support

    Answered by idarktech on January 23, 2012 at 08:07 PM

    Hi Andy,

    Thanks for your message. Since we're allowed to do it at once for JotForm Loyal Members, I have cleared half of your submissions so your account could still stand up for this month. Your forms and account should be fine now. You can now access it once again.

    Thank you so much for being a Loyal JotFormer, have a great day!