JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I see you thread title references the changing of account username, we can initiate the name change request on you behalf you can provide us with the desired name and we will initiate the change for you.
We can also move forms from one account to another if you require.
Kindly let us know what action you want to undertake and we will happily assist you.