What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    my number of submission reached 4400 and it's not showing any new ones(help)

    Asked by BluestoneIE on November 10, 2015 at 06:58 AM

    We can't see any new submissions over 4400, and we cant edit the current ones.

    we need help.

     

     

    thank you

    and Submissions new submissions
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    JotForm Support

    Answered by beril on November 10, 2015 at 09:50 AM

    Hi,

    Can you try the following URL?

    eu.jotform.com/myforms/51662342058352

    You will see there are 4475 submissions.

    We will wait for your response.

    Thank you.

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    Answered by BluestoneIE on November 10, 2015 at 09:52 AM

    hi, I can see a lot of submissions now, but they are all blank.

    the only column in there is a timestamp...

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    Answered by Supajiggi on November 10, 2015 at 10:01 AM

    Tried the link above but it only says Not Found The requested URL /answers/eu.jotform.com/myforms/51662342058352 was not found on this server.

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    JotForm Support

    Answered by beril on November 10, 2015 at 10:02 AM

    Hi,

    I will fix it now.

    Thank you for your patience.

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    Answered by BluestoneIE on November 10, 2015 at 10:23 AM

    hello, Ican see my submissions now.

    but the last 3 submission, are not populating the incremental number(ID) we have.

  • Profile Image

    Answered by BluestoneIE on November 10, 2015 at 10:24 AM

    I forgot to thank you for help.

     

    apologies

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    JotForm Support

    Answered by beril on November 10, 2015 at 10:50 AM

    Hi,

    You are welcome. I am trying to bring them back.

    Thank you.

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    JotForm Support

    Answered by beril on November 10, 2015 at 02:46 PM

    Hi,

    We fixed the problem. We would appreciate it if you could check your submissions and let us know if the problem still persists.

    I look forward to hearing from you soon.

    If you require any further information, feel free to contact us. We will be happy to assist you.

    Thank you.

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    Answered by Supajiggi on November 10, 2015 at 03:57 PM

    We have been able to view submissions this evening on jotform.com but still cannot access eu.jotform.com as page is not found.

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    JotForm Support

    Answered by BDAVID on November 10, 2015 at 06:47 PM

    Glad to know that the submissions shows up. That's odd, the http://eu.jotform.com/ domain is found: