-
BluestoneIEAsked on November 10, 2015 at 6:58 AM
We can't see any new submissions over 4400, and we cant edit the current ones.
we need help.
thank you
-
beril JotForm UI DeveloperReplied on November 10, 2015 at 9:50 AM
Hi,
Can you try the following URL?
eu.jotform.com/myforms/51662342058352
You will see there are 4475 submissions.
We will wait for your response.
Thank you.
-
BluestoneIEReplied on November 10, 2015 at 9:52 AM
hi, I can see a lot of submissions now, but they are all blank.
the only column in there is a timestamp...
-
SupajiggiReplied on November 10, 2015 at 10:01 AM
Tried the link above but it only says Not Found The requested URL /answers/eu.jotform.com/myforms/51662342058352 was not found on this server.
-
beril JotForm UI DeveloperReplied on November 10, 2015 at 10:02 AM
Hi,
I will fix it now.
Thank you for your patience.
-
BluestoneIEReplied on November 10, 2015 at 10:23 AM
hello, Ican see my submissions now.
but the last 3 submission, are not populating the incremental number(ID) we have.
-
BluestoneIEReplied on November 10, 2015 at 10:24 AM
I forgot to thank you for help.
apologies
-
beril JotForm UI DeveloperReplied on November 10, 2015 at 10:50 AM
Hi,
You are welcome. I am trying to bring them back.
Thank you.
-
beril JotForm UI DeveloperReplied on November 10, 2015 at 2:46 PM
Hi,
We fixed the problem. We would appreciate it if you could check your submissions and let us know if the problem still persists.
I look forward to hearing from you soon.
If you require any further information, feel free to contact us. We will be happy to assist you.
Thank you.
-
SupajiggiReplied on November 10, 2015 at 3:57 PM
We have been able to view submissions this evening on jotform.com but still cannot access eu.jotform.com as page is not found.
-
David JotForm Support ManagerReplied on November 10, 2015 at 6:47 PM
Glad to know that the submissions shows up. That's odd, the http://eu.jotform.com/ domain is found: