I can no longer click directly in the form submission PDF to download attachments

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    dbqfoundation
    Asked on November 10, 2015 at 09:26 AM

    I understand that JotForm made some changes to its PDF formatting functions for form submissions. However, the forms I receive now no longer have links to download files uploaded by form users. I can do it if I log in and go into submissions, but that field is not on the PDF that I receive in the submission notification form. Help? 

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    BDAVID
    Answered on November 10, 2015 at 11:53 AM

    I just reset it the PDF customization feature, so it' now showing your uploaded files:

    Please let us know if you need more help, we will be glad to assist you.

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    dbqfoundation
    Answered on November 10, 2015 at 12:45 PM
    Awesome. Thank you so much!
    ...
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    BDAVID
    Answered on November 10, 2015 at 02:17 PM

    You are welcome, if you need anything else please open a new thread, we will be glad to assist you.