I can no longer click directly in the form submission PDF to download attachments

  • dbqfoundation
    Asked on November 10, 2015 at 9:26 AM

    I understand that JotForm made some changes to its PDF formatting functions for form submissions. However, the forms I receive now no longer have links to download files uploaded by form users. I can do it if I log in and go into submissions, but that field is not on the PDF that I receive in the submission notification form. Help? 

    Page URL: https://form.jotform.com/42935949516165
  • David JotForm Support Manager
    Replied on November 10, 2015 at 11:53 AM

    I just reset it the PDF customization feature, so it' now showing your uploaded files:

    I can no longer click directly in the form submission PDF to download attachments Image 1 Screenshot 20

    Please let us know if you need more help, we will be glad to assist you.

  • dbqfoundation
    Replied on November 10, 2015 at 12:45 PM
    Awesome. Thank you so much!
    ...
  • David JotForm Support Manager
    Replied on November 10, 2015 at 2:17 PM

    You are welcome, if you need anything else please open a new thread, we will be glad to assist you.