What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    non visualizzo le risposte immesse

    Asked by pardgroupMI on November 10, 2015 at 09:32 AM

    buongiorno,

    ho sottoscritto un contratto Silver, dopo aver caricato 210 risposte tutte le altre non le vedo più.

    Mi arriva la risposta via mail ma non vedo le risposte sulla piattaforma e nemmeno nei file excel

    perché?

     

    Screenshot
    excel Via silver
  • Profile Image
    JotForm Support

    Answered by david on November 10, 2015 at 11:48 AM

    Hi,

    We had about a 10 minute delay earlier with one of our data centers that caused significant lag in delivering data.  This has since been resolved and your submissions data should now be accessible once again.

    If anything is still missing, let us know and we will be happy to have another look.