I am received email notification for submissions, but there are not any new submissions when I look at my accont?

  • Profile Image
    stottandmay
    Asked on November 10, 2015 at 10:13 AM

    I am receiving notifications that I have had a submission along with the submitted form. But when I look at my forms in my account, there are no submission?

     

    Why is this happening?

  • Profile Image
    Welvin
    Answered on November 10, 2015 at 01:21 PM

    We have some small data replication problem a while ago, but our developers have fixed it already. Would you mind checking again? I was able to see your 4 submissions in the form. Please let us know if they are still showing up blank to your end.

    Thanks

  • Profile Image
    stottandmay
    Answered on November 11, 2015 at 04:45 AM
    Hello,
    Thank you for your reply.
    I can confirm that the submissions are now there.
    Kind Regards
    Lorraine
    Lorraine Smith
    Contracts Officer
    [Description: cid:image007.jpg@01CE15CC.731D8830]
    5 Aldermanbury Square, London, EC2V 7HR
    DDI Tel: +44 (0)207 993 7145
    lorraine.smith@stottandmay.com
    www.stottandmay.com
    [twitter-button-small][follow us Ln]
    Stott and May Professional Search Ltd: This is a PRIVATE message. If you are not the intended recipient, please delete without copying and kindly advise us by e-mail of the mistake in delivery. NOTE: Regardless of content, this e-mail shall not operate to bind Stott and May to any order or other contract unless pursuant to explicit written agreement or government initiative expressly permitting the use of e-mail for such purpose • Stott and May professional Search Limited - Registered Office: 5 Aldermanbury Square, 11th Floor, London EC2V 7HR - Registered in England No: 6987598, VAT Number: GB 980769567
    ...
  • Profile Image
    BJoanna
    Answered on November 11, 2015 at 05:36 AM

    Thank you for confirming that you are able to view your submissions. 

    Feel free to contact us if you have any other questions.