What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Cancel my account

    Asked by neighborsforcountryside on November 10, 2015 at 10:37 AM


    Can you please tell me how I cancel my account.  The community organization no longer needs to keep the account and I would like to stop getting billed.

    Thank you for your help,


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    JotForm Support

    Answered by Kiran on November 10, 2015 at 01:28 PM

    As per your request, we have now cancelled the subscription on your account neighborsforcountryside. Your account shall be holding the Premium status till the end of current active subscription period i.e., 24 Nov 2015 and then the account shall be downgraded to Free subscription. 

    Let us know if we can be of any further assistance. We will be happy to help.