- camilosanchez40meAsked on November 10, 2015 at 12:07 PM
Hi, I have a form where people submits personal informations and an image. Previously, I could download them, but not anymore. I'm getting a 404 error when trying to access them. Can you help me retrieve them please? in the screenshot you can see what's the error I'm getting.
- JotForm SupportBDAVIDAnswered on November 10, 2015 at 02:53 PM
I can see what you mean:
I will report this to our second level, you will be notified via this thread when this gets fixed.
- JotForm DeveloperuygarAnswered on November 12, 2015 at 03:36 AM
Your account has overlimited. Because of this you couldn't reach your images.