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    On a mobile phone, in portrait mode the input box is still too long - it goes beyond the border of the form.

    Asked by ashtutors on November 10, 2015 at 12:42 PM

    Just one thing still to be sorted.

    On a mobile phone, in portrait mode the input box is still too long - it goes beyond the border of the form.

    Can we do anything to fix this?

    Many thanks.

    Geogg

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    JotForm Support

    Answered by BDAVID on November 10, 2015 at 01:12 PM

    I have checked your form in mobile view, and all fields look nice in portrait:

    Except the Autocompleted Address widget at the bottom of your form:

    Mobile view:

    To fix this, please inject the following CSS code: http://www.jotform.com/help/117-How-to-Inject-Custom-CSS-Codes

    #customFieldFrame_149{

    width: 90% !important;

    }

    Here is my cloned version: https://form.jotform.co/53134784206858

    Let us know if you need more help.

  • Profile Image

    Answered by ashtutors on November 10, 2015 at 04:51 PM

    Thanks for that Bdavid. That autocomplete shouldn't even be there! I must have added it in error when I was editing it, so I'm glad you've found it!

    However, given that I've now deleted that particular autocomplete address widget, the original one on the first page still doesn't show as being the correct size on my own iphone.

    Perhaps the iphone is using a cached form? I'll have another look at tomorrow and update this thread.

     

    Many thanks.

    Geoff

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    JotForm Support

    Answered by BDAVID on November 10, 2015 at 06:03 PM

    You are welcome! Looking forward to know you updates on this, if after clearing the cache you still see it not fitting correctly in portrait view, please let us know the exact iOS you have, also what browser you are using, so we can try to replicate the issue.

  • Profile Image

    Answered by Geoff on November 11, 2015 at 06:24 AM

    Clearing the cache sorted it!

    Many thanks for your help - fantastic support on here! :)

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    JotForm Support

    Answered by beril on November 11, 2015 at 09:13 AM

    On behalf of my colleague, you are kindly welcome. :) We are very glad to hear that the issue has been resolved for you.

    If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.