What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why submissions are pending? It says on the form "WAIT" and then I need manually complete payments.

    Asked by karagod on November 10, 2015 at 01:10 PM
    pending
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    JotForm Support

    Answered by Welvin on November 10, 2015 at 03:39 PM

    Please wait means that the form is in the process of submitting the data, but since the form is integrated to Paypal, you will need to complete teh payment first before you will receive it through email and in the form submissions page. If you won't complete payment, the submission will be listed in your incomplete payment list. 

    For incomplete payment, please check the following guides:

    http://www.jotform.com/help/135-How-to-View-Incomplete-Payments

    http://www.jotform.com/help/272-Paypal-Incomplete-Payments-FAQ

    Let us know if you have any further questions.

    Thank you.