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    PDF Creation

    Asked by ustamidatlantic on November 10, 2015 at 01:54 PM

    When I create a PDF it looks like the the questions and the answers have a fixed area and are not expanding to incorporate the entire length of each question or answer. In the PDF Design they look overlapped and in the final PDF they are just cut off. Is there a way to enable an auto expand so that these areas so that these areas are not cut off and content is not lost when I go to export the form as a PDF?


    Thank you.

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    JotForm Support

    Answered by Mike_G on November 10, 2015 at 04:24 PM

    You can customize the PDF copy of your submission by clicking the Customize PDF option on the submission page after selecting one of your submission. You will then be redirected to the PDF Design page. If the Reset button would not work and will just give you the same result. I would suggest you resize each of the field question and field answer's container. Make sure that each field question has the same height as its field answer and vice versa so that it form will not look disarranged after saving the changes.

    Long questions/answer should have more height.

    Here's a screenshot of how it is done. 

    Notice that have matched the height of the answer's container to the question's container and vice versa.

    after making those to all of the questions, save the changes and download a PDF copy of your submission after. 

    I hope this helps. Let us know if you need any further assistance. Thank you.