What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I delete this user and create a new one with my email?

    Asked by seuproblemaresolvido on November 10, 2015 at 02:03 PM
    create email username change username
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    Answered by Ben on November 10, 2015 at 04:21 PM

    Our developers have made a change in regards to this this year which is why that is no longer possible.
    We can however help you to change your username instead of deleting your account which would allow you to keep your email.I presume that this would be a good alternative?

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    Answered by seuproblemaresolvido on November 10, 2015 at 07:08 PM

    Hi Ben,

    Yes that will do. How can I change my username?

    Thanks

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    JotForm Support

    Answered by jonathan on November 11, 2015 at 01:14 AM

    Please provide us at least 3 choices of new username you want to change your current one to.

    We will check the availability of the usernames and will change your current username to the 1st available option on the choices you will provide.

    Thanks.

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    Answered by seuproblemaresolvido on November 11, 2015 at 07:58 AM

    OK! =)

    1. taynee

    2. tay68

    3. taynee68

     

    Thanks!

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    Answered by Ben on November 11, 2015 at 09:53 AM

    Thank you for providing us with the usernames.

    The first one was available so I have changed your username from seuproblemaresolvido to taynee as per your request :)

    Do let us know if there is anything else that we can assist you with and we would be happy to do so.