How can I delete this user and create a new one with my email?

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    seuproblemaresolvido
    Asked on November 10, 2015 at 02:03 PM
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    Ben
    Answered on November 10, 2015 at 04:21 PM

    Our developers have made a change in regards to this this year which is why that is no longer possible.
    We can however help you to change your username instead of deleting your account which would allow you to keep your email.I presume that this would be a good alternative?

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    seuproblemaresolvido
    Answered on November 10, 2015 at 07:08 PM

    Hi Ben,

    Yes that will do. How can I change my username?

    Thanks

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    jonathan
    Answered on November 11, 2015 at 01:14 AM

    Please provide us at least 3 choices of new username you want to change your current one to.

    We will check the availability of the usernames and will change your current username to the 1st available option on the choices you will provide.

    Thanks.

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    seuproblemaresolvido
    Answered on November 11, 2015 at 07:58 AM

    OK! =)

    1. taynee

    2. tay68

    3. taynee68

     

    Thanks!

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    Ben
    Answered on November 11, 2015 at 09:53 AM

    Thank you for providing us with the usernames.

    The first one was available so I have changed your username from seuproblemaresolvido to taynee as per your request :)

    Do let us know if there is anything else that we can assist you with and we would be happy to do so.